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Airport buses to introduce reserved seat system next year

All News 18:12 September 01, 2016

INCHOEN, Sept. 1 (Yonhap) -- Limousine buses at Incheon International Airport, west of Seoul, will introduce a system in which passengers can reserve the seats in advance via app or Internet starting early next, airport authorities said Thursday.

"The seat designation system will be tested early next year, and will be fully put into practice around October, when the airport's second passenger terminal is completed," an Incheon International Airport Corp. official said.

Passengers have been voicing the complaint that the customer service of the airport limousines is insufficient, although their fare is two times higher than intercity buses, the official said.

"People can reserve the seats they want via smartphone app or the airport's homepage, free from waiting in line and it prevents cutting in line," the official said.

At present, passengers have to wait in long queues at bus stops outside the airport in order to take buses.

Meanwhile, the new terminal will house 45 bus stops and a waiting room capable of accommodating 35,000 passengers, the official said.

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