Go to Contents Go to Navigation

(2nd LD) Samsung temporarily halts production of Galaxy Note 7: official

All News 16:05 October 10, 2016

(ATTN: ADDS Samsung's regulatory filing, statement and state-run body's move in last 4 paras)

SEOUL, Oct. 10 (Yonhap) -- Samsung Electronics Co. has temporarily suspended production of the Galaxy Note 7 smartphone, an official at a supplier for Samsung said Monday, amid a series of media reports that some Note 7 replacements have caught fire.

The halt is in cooperation with consumer safety regulators from South Korea, the United States and China, the official said on the condition of anonymity.

"This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7)," the official said.

Samsung started selling the Note 7 in South Korea on Aug. 19 but announced a global recall of 2.5 million units earlier last month following reports of some of the devices catching fire while being charged.

Samsung has encouraged owners of the Note 7 to swap their devices with new ones, but media reports said some new Note 7s in the U.S. and Taiwan have also caught fire.

A street advertisement for the Galaxy Note 7 in Seoul (AP-Yonhap file photo)

There have been eight cases of reported fires involving replacement Note 7s so far -- five in the U.S., one in South Korea and one in Taiwan.

Two U.S. mobile carriers -- AT&T and T-Mobile US -- have reportedly halted sales of replacement Note 7s due to safety concerns.

No results of the investigations into the seven cases outside South Korea have yet been announced.

A probe into one incident in Korea, conducted by Korea Testing Laboratory and SGS Korea, concluded that the fire was caused by a "strong external shock or being squashed."

In a regulatory filing Monday afternoon, Samsung said it is "adjusting" the supply volume of the Note 7 smartphones to conduct thorough inspections over the recent reports of some of the new devices catching fire.

Samsung did not elaborate, but its previous statement said, "Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices.

"We continue to move quickly to investigate the reported cases to determine the cause and will share the findings as soon as possible," Samsung said.

The state-run Korean Agency for Technology and Standards said it was investigating the safety of the new Galaxy Note 7, though it has yet to reach any decision on its recall.

Send Feedback
How can we improve?
Thanks for your feedback!